Terms & Conditions

General

  1. All Dubh Mor Outdoor courses are run by a fully qualified, experienced and insured instructor/leader working within the remit and framework of National Governing Body Awards. Your instructor/leader is a current and active member of several professional bodies, including Association of Mountaineering Instructors, Mountain Training Association, Scottish Canoe Association, whose high professional standards will be adhered to at all times
  2. Whilst we ensure a high professional standard of instruction, care and safety, all our clients must be aware that participation in mountaineering (encompassing all activities including, but not limited to: hillwalking, mountaineering, scrambling and rock-climbing) and water-based activities (encompassing but not limited to: canoeing, coasteering and canyoning), even when undertaken with instructors and leaders are adventure pursuits, involving an inherent acceptance of risk and of responsibility for the consequences of one’s own actions
  3. When engaging the services of Dubh Mor Outdoor, you are hiring an instructor/leader for their expertise and not for the guaranteed successful outcome with respect to a specific objective, route or summit
  4. Our advertised courses and expeditions are open to anyone of appropriate and relevant experience. Clients under the age of 18 years must be accompanied by a parent or legal guardian
  5. Your instructor/leader reserve the right to exclude any member from a participation on planned activities if he or she might endanger the success or safety of the rest of the party through lack of fitness, ill-health or dangerous technique, or believed to be under the influence of drugs or alcohol. No refunds can be made of fees paid to members so excluded
  6. Any members of our courses or expeditions who act in contravention of the decisions or advice of their instructor/leader, or else undertake independent activities during the course or expedition period forfeit all professional protection and duty of care
  7. The information on the website is for guidance only. Every effort is made to ensure it is correct, but responsibility cannot be held for any inaccuracies or subsequent alterations of itineraries which are beyond our control either before or during any scheduled trip
  8. All terms and conditions between clients and Dubh Mor Outdoor are to be governed by and held under the exclusive jurisdiction of Scottish Law and heard in a Scottish Court

Bookings

In making a booking I the client confirm that:

  1. I am physically fit for the course I have chosen
  2. I accept that participation in adventurous activities entails a risk of injury. Dubh Mor Outdoor staff are trained and appropriately qualified to run activities and will at all times proceed in a manner to limit the risk of injury
  3. I have had brought to my attention the Terms and Conditions relating to this booking, in particular, those concerning cancellation
  4. I understand that bookings are accepted on the understanding that Dubh Mor Outdoor regulations are observed
  5. I accept that Dubh Mor Outdoor is not under any liability in respect of loss or damage to personal property, not caused by the negligence or default of Dubh Mor Outdoor its suppliers, its agents and employees whilst attending the course

Course Fees

  1. Bookings are only confirmed upon receipt of a 30% deposit or the full course fee. Individual booking forms should please be returned within 14 days after payment of deposit
  2. Any payment via instalments must be agreed between Dubh Mor and the client at time of booking
  3. If a deposit/installments have been paid, the final balance must be cleared no later than 6 weeks prior to the course commencement date. In the event that the final balance is not paid by this date, Dubh Mor reserves the right to treat the booking as cancelled by the client.

Cancellations

By the client

  1. Deposits are non-refundable
  2. Cancellation more than 4 weeks prior to course commencement: client receives full refund, less deposit
  3. Cancellation between 2-4 weeks prior to course commencement: client liable for 75% of course fees
  4. Cancellation less than 2 weeks before course commencement: client liable for 100% of cost
  5. Cancellation insurance cover is highly recommended to all clients.

By Dubh Mor Outdoor

  1. Whilst every attempt is made to ensure that courses run, the company will notify the client of cancellation as soon as practicable where it believes that cancellation is necessary due to dangerous and/or unsuitable conditions
  2. In the event of cancellation by Dubh Mor Outdoor for reasons listed in the previous term, clients will be offered the choice of the following options:
    • Full refund of the guiding or instructional fee paid; or
    • Another booking on a different date
  3. If cancellation of the event is during the activity for reasons of safety, no refund will be issued

Please note that we are unable to refund any associated costs, such as accommodation or transport costs.